Cancellation Policy?
There are no refunds of any ticket in whole or in part. Once the ticket has been purchased, you are responsible to attend the event. If you are unable to attend the event for any reason, there are 2 things you can do:

1. You may have someone substitute for your participation simply by calling Platinum Tours. There will be no transfer fee for this.

2. If you are unable to attend and do not wish to substitute, contact Platinum Tours directly and we will convert your ticket to an open credit for Platinum Tours that can be used for any Platinum Tours service. This open credit will be valid for up to 1 year from the date of the original event.

Tipping?

All Platinum Club Tours hosts and hostesses are in the service industry like valets or waitresses they get a small wage, but they make a living off your tips. If your host or hostess does a good job and was making sure everyone was having a good time. Then a proper Thank-you for their work is appreciated, about 20% tip.

Host or Hostess?

Platinum Club Tours provides a professionally dressed host or hostess to accompany almost every tour group; acting as your own personal chaperone for the night. The host or hostess job is to ensure that your night runs smoothly. He or she is there to answer any questions you may have plus escorting your group past the endless nightclub lines and taking pictures and/or videos of your event. Your Platinum Club Tour host or hostess will make sure that your event is a success!

What’s included in the package price?

The tour or package price includes the host services and/or goods listed with the tour or the package, sales tax and fees are included. The package includes bottle service, a host, table fees, fruit, mixers and shisha. The Platinum Club Tours packages are all inclusive.

How far in advance should I book a tour/party?

Typically, we suggest that you plan your event at least 1-2 months in advance. If it’s a Holiday weekend we suggest you book 2-3 months prior, but if you can book even sooner you will usually save money.

Schedule times and locations?

Please arrive early at designated location! The tour runs on a time schedule so please be courteous to other patrons and have your group at the right location, on time.

When does the tour end?

The Platinum Tour ends at 2 a.m., the VIP Hosts stay around to party with you and make sure you are having a wonderful time.  You can stay as long as you wish at this club.  The reason we do this is that we do not take clients back home. If you do wish to arrange for pick up and drop off, it is optional, for a nominal fee.